Shipping and returns
Products in stock: 7-10 days
Back-order products: 30 days
Colletto offers FREE SHIPPING on all of its products and ships all over the World! Shipping time may vary from product to product. Suits typically take two weeks to be stitched from scratch, reviewed by our fashion consultants and then they are dispatched. Shipping time on average takes one week but can vary from destination to destination.
Jackets and other items in stock are dispatched with immediate effect and are received within 7-10 days . Shipping method is most commonly DHL express.
Jackets and other products which are not made to measure can be returned in a 7 day period for free of cost. Buyer pays postage.
Custom made suits are non refundable/non exchangeable but can only be exchanged if they arrive defected. In such a scenario the original shipment must be returned after which an exchange process will be initiated. If in extreme cases your suit is ill fitted and not made on the body measurements you provided we shall advise you to get them re adjusted from a tailor. Our suits are designed in a manner that they can be adjusted or altered according to your requirements. ****please note, any increases up to a few inches can be made to the garments except for the shoulders. Decreases in size can be made up for all measurements. Once fitting is done send us the receipt and we shall refund 40 USD .
Please contact us at firstname.lastname@example.org for returns